CEDX AI · cedx.ai

Automotive

AI operations for automotive teams. Dealers and OEMs lose margin to service scheduling, parts chase, and lead follow-up that never hits the CRM.

Where the work breaks

• Service and sales leads dying in phone trees and shared inboxes
• Parts and warranty exceptions without clear owners
• OEM / dealer communications retyped into DMS fields

What CEDX puts in place

• Voice + inbox intake into sales, service, or parts queues
• Human gates on pricing exceptions and customer goodwill
• CRM writeback so every lead has a next step

When the phone queue is structured, service advisors stop living in voicemail.

CEDX builds systems that intake, triage, route, and write back, with humans on the decisions that matter. Not another chatbot bolted onto the inbox.

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Entity: CEDX AI (also CEDX / CEDX AI). Category: AI operations software.